In smartMANAGER you learned about yourself – in smartLEADER it’s about your people. This is your direct link to the results you want from those you are having the most difficulty with. Studies have repeatedly shown that when managers and executives get promoted often they are not provided with the support they need. Now you must gain the expertise and entirely new set of skills to be successful in your role as leader. Discover how you can influence, create and maintain a collaborative atmosphere and ensure accountability. Learn to use a different approach from the one you are using.

Who Should Attend?

Directors, managers, supervisors, team leads and self-managed position.

Prerequisites:

It is highly recommended that participants complete the smartMANAGER program prior to taking this course.

Itinerary:

Day 1

• What is bad leadership?
• Understanding the 4 key Leadership Styles
• Traditional leadership vs today’s leadership
• Understanding the different generations and how to lead them
• Building an approach for each individual
• Connecting the message to the person
• Defining Readiness Level

Day 2

• Matching Leadership Styles with Readiness Levels
• Understanding coaching
• Performance Coaching vs Mentor Coaching
• Creating a mutual coaching relationship
• Managing resistance
• Connecting to your employee
• Improving performance