smartSESSIONS: Resilience in the face of change

Organizations excel in planning for the tactics of change, whether it’s implementing a new process or adjusting organizational culture. What is often overlooked are the team member’s emotional reaction.  Providing tools to ensure authentic, open communication reduces people’s natural resistance to change and empowers them to take a personal ownership in the changing culture. In other words, it builds their resilience.

Participants of this session will explore the transition of change, gaining insight into what causes negative emotional response and resistance. They will develop their awareness of emotional cues and learn how to strategically adjust their communication to manage dynamic interactions to build a dedicated, united team. Finally, they will learn how to challenge and manage both their emotions and those of their teams in order to become more resilient in the face of change. 

What you will walk away with:

• Understanding how change impacts different personalities
• How to manage your instinctive reactions to avoid unfavourable outcomes
• Techniques to be resilient and promote resilience in others

Don’t miss our other sessions! Learn more.


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