Tag Archive: Communication

20/ Aug

3 Steps to Easily Overcome Objections

3 Steps to Easily Overcome Objections

Most people receiving objections to a request consider it a conversation ender. Some become defensive, others become angry, and others will simply move on. However, successful individuals have a different perspective: they see this as a conversation starter. Objections are bound to happen, whether it’s in sales negotiations or discussing marketing options. Regardless of your role, being able to overcome objections increases the probability of achieving your objective. In fact, it’s better to receive an objection rather than a hard “no” as it is a sign of genuine interest.  Here... Read More >


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28/ Jul

Build Trust Within Your Team

Build Trust Within Your Team

Traditionally, there were a few leaders who held all the power, while followers executed the strategy created from the top. Flattening organizational structures have resulted in fewer boundaries between leaders and followers, and as a result, “leaders can no longer trust in power; instead, they rely on the power of trust” (Forbes). Additionally, to be successful in today’s business world, you need to be able to build and nurture relationships. Trust is the foundation upon which all relationships are based. Whether you are new to leadership or are starting with... Read More >


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2/ Feb

The Power of Relationships: ROI of Communication & Emotional Intelligence Training

The Power of Relationships: ROI of Communication & Emotional Intelligence Training

Why should you care about emotional intelligence and developing relationships? Regardless of industry or company size, effective communication is the root to success. It is crucial to know how to construct what to say to shape and influence focused outcomes. Leadership responsibilities have expanded beyond metrics to include resolving conflict situations, peak performance motivation, and succession planning while leading in a diverse, challenging, and ever-changing environment. Not only do today’s leaders need to manage their own emotions, they are responsible for supporting the needs of their teams. They need to... Read More >


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1/ Oct

Distinguishing Between Y, Z, and Alpha: An Updated Look at the Youngest Generations

Distinguishing Between Y, Z, and Alpha: An Updated Look at the Youngest Generations

Just as we were getting used to Gen-Y, Gen-Z is already entering the workforce and Gen-Alpha is not far behind. What defines the youngest generations and how will they impact the workplace? We compare the characteristics of Gen-Y’s and -Z’s and highlight the differences, concluding with some predictions about Gen-Alpha, the oldest of who are 4 at the time of writing. Born between 1994 and 2010, Gen-Z is a cohort of approximately 21 million in America (Forbes). Already toting the highest IQ’s of any generation, they are expanding their knowledge... Read More >


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3/ Sep

3 Steps for Assertive Communication

3 Steps for Assertive Communication

Assertiveness. The ability to express yourself in an appropriately honest manner, defining your expectations in terms of ability, potential, resources, and timelines to set healthy personal boundaries. Being assertive is a quality held by all top leaders. It promotes productivity, performance, commitment, and respect within the team. It creates a culture of collaboration and accountability, along with giving a framework to tackle stressful or conflict situations and resolve them before they escalate. It is something that all leaders strive for yet often they fall short. For some, fear of the... Read More >


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