Tag Archive: Communication

1/ Oct

Distinguishing Between Y, Z, and Alpha: An Updated Look at the Youngest Generations

Distinguishing Between Y, Z, and Alpha: An Updated Look at the Youngest Generations

Just as we were getting used to Gen-Y, Gen-Z is already entering the workforce and Gen-Alpha is not far behind. What defines the youngest generations and how will they impact the workplace? We compare the characteristics of Gen-Y’s and -Z’s and highlight the differences, concluding with some predictions about Gen-Alpha, the oldest of who are 4 at the time of writing. Born between 1994 and 2010, Gen-Z is a cohort of approximately 21 million in America (Forbes). Already toting the highest IQ’s of any generation, they are expanding their knowledge... Read More >


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3/ Sep

3 Steps for Assertive Communication

3 Steps for Assertive Communication

Assertiveness. The ability to express yourself in an appropriately honest manner, defining your expectations in terms of ability, potential, resources, and timelines to set healthy personal boundaries. Being assertive is a quality held by all top leaders. It promotes productivity, performance, commitment, and respect within the team. It creates a culture of collaboration and accountability, along with giving a framework to tackle stressful or conflict situations and resolve them before they escalate. It is something that all leaders strive for yet often they fall short. For some, fear of the... Read More >


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9/ Sep

Mind your KDQs – Turning your sales professionals into sales superstars

Mind your KDQs – Turning your sales professionals into sales superstars

Entry: KDQs (Killer Diller Questions) Pronunciation: \ki-ler’di-ler’kwes-chens\ Function: noun Definition: a lighthearted name for a scientific approach that uses profound questioning as a tool to overcome obstacles and clear a path to success. Has the performance of your sales team flat-lined? Is performance on the decline? Or perhaps your team is delivering good results but you know that great results are achievable? KDQs may be an excellent tool you can use to optimize the potential, and maximize the performance of your sales team. Consider the following research presented in the... Read More >


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7/ Sep

Decisiveness Drives Success for Companies

Decisiveness Drives Success for Companies

Some people really struggle with making decisions. Some people just can’t make up their minds. Neither can some companies. But if they knew what their indecision was costing them, would they change how they operate? In 2001, Ram Charan, a former faculty member at Harvard Business School wrote an article titled, “Conquering a Culture of Indecision.” In it, he talks about companies that have successfully created frameworks for decisive action. Highly marketed and distributed this article was published in the April 2006 issue of The Harvard Business Review and met... Read More >


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