MacSvc HW

Apple Certified Macintosh Technician Training


Apple Certified Macintosh Technician (ACMT) certification verifies the ability to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac and MacBook Pro.  ACMT certification exams emphasize identifying and resolving common Mac OS X problems, and using Apple Service and Support products and practices to effectively repair Apple hardware.  This four-day class teaches students how to identify and resolve issues with Apple desktop and portable computers.  You will learn Apple hardware specifications, troubleshooting techniques, component isolation steps, take-apart procedures, and general service guidelines and resources: everything you need to diagnose and repair Apple computers.  To become ACMT certified students must successfully complete both the Macintosh Service Certification Exam and the Mac OS X 10.9 Troubleshooting Exam.  Please note that the exams are NOT included in the course. Exams can be written at your place of work and can be purchased through PearsonVUE.

***Have broken machines? Bring them with you and diagnose them in class!***

**Have iPads in your organization? Learn how to repair them in iPad Repair 101!**

Who Should Attend?

  • People interested in becoming Apple Certified Technicians
  • Service technicians who want to expand their service repair skills
  • Help desk personnel at schools and businesses
  • Mac consultants


  • A minimum of 3-6 months experience with Mac OS X
  • Basic troubleshooting experience or equivalent to Mavericks 101


Day 1

  • Underlying Technologies
  • References
  • Hardware Tools
  • Diagnosics
  • Power Management
  • Troubleshooting Theory

Day 2

  • ESD Precautions
  • Component Fault Isolation
  • Liquid Crystal Displays
  • Technician Saftey
  • Hardware Service Issues
  • Product Lab

Day 3

  • Wireless Networking
  • Business Ethics
  • Product Lab

Day 4

  • Maintenance Issues
  • Product Lab
  • Accidental Damage